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Privacy

Unitlane Privacy Policy

This policy covers the Unitlane public website, related support operations, and Unitlane software products such as Group Impact Audit for Jira.

Who we are

  • Provider: Jonas Nilsson, trading as Unitlane
  • Privacy contact: support@unitlane.net
  • Primary website: https://unitlane.net/

Scope

This policy applies to the public website, product documentation, product support handling, and cloud app operations where Unitlane acts as controller or processor as applicable.

Data we may process

  • Contact and support information submitted by customers or reviewers
  • Installation, tenant, or site context needed to operate Unitlane products
  • Product operational data required for features, evidence handling, and audit workflows
  • Website access and security metadata needed to operate and protect the public site

Why we process it

  • To provide and support Unitlane products
  • To operate, secure, and improve the website and services
  • To handle customer requests, trust review, and incident response

Legal basis

  • Contractual necessity
  • Legitimate interests for security, reliability, and abuse prevention
  • Legal obligations where applicable

Retention and deletion

Retention depends on the relevant product workflow, support need, and legal requirement. Where products expose retention controls, customers can use those controls to remove stored operational data.

Sharing

Unitlane does not sell customer data. Processing may involve contracted infrastructure or service providers required to host, secure, or support the service.

Your requests

For access, correction, or deletion requests, contact support@unitlane.net. Product-specific trust pages may provide additional operational detail where relevant.