1. Detect and explain
Find inactive and never-logged-in accounts, then show the user, group, and product path that keeps each seat billable.
Decision-grade billable-access governance for Atlassian Cloud
See why each seat is billable, approve cleanup safely, and keep proof afterward.
License Guard is an Atlassian app for Jira administrators. It identifies inactive and never-used billable access, explains the exact group and product path behind each seat, stages cleanup through review and approval, and preserves proof tied to the exact cycle.
Live product
The first answer is practical: who is still billable, why, what needs review now, and what proof remains after action.
How it works
Explain, decide, execute, prove.
The launch scope is deliberately narrow so the output stays legible and defensible in real admin workflows.
2. Review and approve
Separate straightforward rows from risky and held-out rows, stage a dry run, and require an explicit decision before cleanup executes.
3. Execute and prove
Track execution per action, preserve review notes and outcomes, and export proof tied to the exact review and execution cycle.
Capabilities
One product, one outcome.
The product is designed around one coherent job: governed cleanup for billable access that can be explained before action and defended afterward.
Billable-path explanation
Show which groups and supported products make a user billable before any cleanup is approved.
Governed review workflow
Review queue, approval decision, protected exceptions, and held-out rows stay in one decision surface.
Proof after every cycle
Proof pages and exports keep decision, action, and outcome records together instead of relying on memory or screenshots.
Recurring operations
Manual reviews can become weekly or monthly scheduled scans so admins do not need to reopen the app just to start the next cycle.
Trust and scope
Approval before cleanup is the center of gravity.
The product helps admins understand and govern cleanup. It does not pretend every risky identity decision should be automated blindly.
Included now
- Inactive and never-used billable seat detection
- Billable-path explanation through groups and supported products
- Dry-run review and approval workflow
- Protected exceptions and held-out rows
- Execution records, proof exports, and review history
- Scheduled weekly or monthly scan cadence
Explicit boundary
- No deletion or deactivation of Atlassian user accounts
- No replacement for SCIM, IdP provisioning, or general directory administration
- No external developer-managed server required for normal product operation
- Cleanup targets granting group memberships, not arbitrary access systems outside the product scope
Launch pricing
Simple commercial packaging.
License Guard launches as one paid package through Atlassian Marketplace. Pricing starts at the smallest Atlassian band and scales with site size, without separate feature-gated editions.
$149/year
Initial launch pricing starts at the smallest Atlassian Cloud band. Higher bands scale with site size in Marketplace.
Paid via Atlassian
Checkout, billing, and license enforcement follow the normal Atlassian Marketplace flow.
30-day full trial
Evaluation uses the full product so buyers can inspect real billable paths, review flow, and proof output before paying.
One paid edition
No public free tier, no starter/pro split, and no premium add-on just to unlock the core governance workflow.
Flat by site band
The app is priced as a professional governance tool: not bargain-basement cheap, but still far below the cost of leaving multiple wasted seats untouched.
Need commercial clarification before Marketplace checkout is live? Use the public support path and the FAQ for the current launch model.
Review and proof surfaces
Built to be reviewed, not just observed.
The interface is optimized around a workflow: inspect why seats are billable, review risk-heavy rows, approve or reject the batch, and export the result afterward.
- Overview screen for the current monthly review state
- Review queue with decision-ready context for each selected row
- Proof page with export status, execution history, and evidence readiness
- Protected accounts and trust surfaces for exceptions, scope, and safeguards
Public review surfaces
Support, FAQ, security, and legal are ready before publication.
The product page is not the only surface. Support, guide, FAQ, privacy, terms, DPA, and security details are already split into public pages.
Guide
Install flow, workflow steps, supported scope, exports, and known boundaries.
Support
Contact path, response targets, and the ticket details needed for triage.
FAQ
Short answers about safety, cleanup behavior, exceptions, and proof.
Security
Forge posture, data handling summary, and public disclosure path.